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Aviation Service Underwriter in Frederick, MD at Tokio Marine HCC

Date Posted: 9/6/2018

Job Snapshot

Job Description

As the only direct writer of aviation insurance for the general aviation market, Avemco Insurance Company offers you the unique opportunity to become an integral part of our insurance sales and service team.  Avemco, headquartered in Frederick, Maryland, has been a rock-solid company (rated A+ and A++),  for over 57 years. This is the perfect opportunity for an enthusiastic, out-going team player that believes that the customer is the most important person to our company.  The ideal candidate will be a pilot, with an insurance background. 

Position Summary:

Under supervision, services and supports our product to pilots and other aviation customers throughout the United States through phone and internet. Primary objective is to assist in achieving renewal retention and profitability goals.

Key Responsibilities:

Relying on limited experience and knowledge, the Aviation Service Underwriter is responsible for accomplishing the following assignments. These assignments are varied in nature.

• Explain features and merits of policies offered, determining amount and type of coverage based on analysis of current customer’s circumstances.
• Ensure daily underwriting and production goals are met.
• Satisfy customers with a high quality of service and confidence by responding courteously and accurately to all phone and email inquiries relating to our products.
• Initiate up-selling on all service and renewal calls.
• Collect premiums from policyholders.
• Develop long-term relationships with clients.
• Employ underwriting rules and guidelines, insurance laws and regulations and relating manuals to ensure compliance.
• Comply with all corporate policies and procedures.

Job Requirements

Position Knowledge, Skills, and Requirements:

• Property & Casualty, Life & Health licenses
• Bachelor’s degree in Business Administration or a related field or the equivalent and/or experience

• Minimum of two years of relevant and progressive professional experience

• Possess and have ability to apply knowledge of principles, practices, and procedures
• Ability to read and interpret documents such as contracts, claims reports, and procedural manuals
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Knowledgeable of industry changes, legal updates and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
• Intermediate proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)
• Overtime hours may be required to fulfill job responsibilities
• May require travel outside normal work location

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer. Please visit for more information about our companies.


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