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Business Systems Analyst in Indianapolis, Indiana, US at Tokio Marine HCC

Date Posted: 9/25/2018

Job Snapshot

Job Description

Tokio Marine HCC – MIS Group, a member of the Tokio Marine Group of Companies, has an immediate opening for a Business Systems Analyst in the Indianapolis, IN office.

Key Responsibilities:

  • Support customers and work to cultivate customer relationships both within and outside the context of a project.
  • Utilize fundamental familiarity with Insurance Industry, Tokio Marine HCC operations and IT practices/systems to effectively support customer projects.
  • Coordinate workshops and other project related meetings.
  • Facilitate communication across IT and Business groups.
  • Consult with business users to identify current business operating procedures and to clarify program objectives.
  • Document business user processes and requirements for coding systems or programs including the data sources to be utilized.
  • Construct application simulations based on business user requirements.
  • Assist Senior Business Analysts in execution of project responsibilities and production of deliverables.
  • Deliver product demonstrations and end user training.
  • Facilitate user acceptance testing.
  • Coordinate with Quality Assurance (QA) team to ensure thorough application testing.
  • Create moderately complex reports to support business users and management requests.
  • Assist programmers and programmer analysts in system acceptance testing and troubleshooting.
  • Act as user liaison to resolve system issues and write reports according to user or management requests.
  • Develop clear and user-friendly manuals to describe process and data flow, program installation, and operating procedures.

Job Requirements

Position Knowledge, Skills, and Requirements:


  • Bachelor’s degree in Computer Science, Business, a related field, or the equivalent education and/or experience


  • Minimum of two years of relevant and progressive professional experience


  • Possess and have ability to apply knowledge of principles, practices, and procedures
  • Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
  • Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
  • Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
  • Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

Note: This document is intended to describe the general nature and level of work being performed, and is not to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

If your experience matches these requirements, please apply WITH A COVER LETTER INCLUDING SALARY RANGE REQUIREMENTS.

The Tokio Marine HCC Group of Companies offer a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies are equal-opportunity employers.

Please visit for more information about our companies.


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