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Casualty Underwriting Assistant II in Chicago, IL at Tokio Marine HCC

Date Posted: 1/23/2018

Job Snapshot

Job Description

Tokio Marine HCC – Casualty Group, a member of Tokio Marine HCC group of companies has an exciting opportunity for a Casualty Underwriting Assistant II in our office located in Chicago, IL

Position Summary: 

Under supervision, performs a variety of primarily routine tasks associated with the processing of new and renewal insurance policies and maintenance of agent records. Incumbents in this position provide underwriting support in single or multiple areas of liability or specialty coverages.

Key Responsibilities:

Relying on limited experience and knowledge, the Casualty Underwriting Assistant II is responsible for accomplishing the following assignments. These assignments are varied in nature and frequently non-routine.

  • Input new, temporary and/or renewal submissions into designated database to assist in the underwriting process.
  • Prepare initial underwriting analysis for review by Casualty Underwriter for select accounts.
  • Update and maintain departmental records such as updating policies, endorsements, policy status, quote information, countersignatures, invoices, broker information, etc.
  • Prepare and draft correspondence such as quote letters, memorandums, declinations, or invoices, using mail, fax, or other electronic means.
  • Answer phone and resolve basic inquiries or forward call to appropriate contact for resolution. Initiate phone calls to brokers and other parties to secure information or provide update status. 
  • Perform incoming and outgoing mail and fax distribution.
  • Maintain departmental files including the purging of outdated records. May coordinate off-site storage.
  • Prepare, process, and assemble approved policies, renewals and other supplemental documents for distribution.
  • Forward requested underwriting files and related documents to internal departments such as Claims, Accounting, etc.
  • Perform other general clerical duties such as setting up files, copying, filing, faxing, scanning, ordering supplies and operating departmental office equipment.
  • May perform relief work within department or for other departments, as needed.
  • Recommend and participate in the implementation of improvements to current processes and procedures.

Job Requirements

Position Knowledge, Skills, and Requirements:


  • High school diploma or equivalent. Associate’s degree preferred


  • Minimum of two years of relevant and progressive office/clerical experience acquired from working in insurance underwriting or related industry


  • Possess and have ability to apply basic knowledge of principles, practices, and procedures
  • Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
  • Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
  • Intermediate proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)

Tokio Marine HCC group of companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.  The Tokio Marine HCC group of companies is an equal-opportunity employer. Please visit for more information about our companies.


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