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Claims Adjuster in Auburn Hills, MI at Tokio Marine HCC

Date Posted: 7/26/2018

Job Snapshot

Job Description

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Spain and Ireland, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. Tokio Marine HCC products and capabilities set the standard for the industry, and many of the Company’s almost 3,000 employees are industry leading experts.

We have an exciting opportunity for a Claims Adjuster in our Auburn Hills, Michigan office.

Position Summary:

Under supervision, review, analyze, and determine the extent of the company’s liability concerning a claim. Correspond with or interview specialists, agents, witnesses, or claimants to compile information. Determine legal responsibility and other defenses.

Key Responsibilities:

Relying on limited experience and knowledge, the Claims Adjuster is responsible for accomplishing the following assignments. These assignments are varied in nature.

• Review insurance policies to determine appropriate coverage for the claim being processed.
• Investigate claims by conducting telephone interviews or preparing written correspondence with insured’s claimants and witnesses.
• Review police reports, medical records, independent adjuster and appraiser reports to determine extent of liability against insured and clients for casualty claims.
• Review coverage, independent adjuster and appraiser reports to determine exposures under policies of insurance for first party property losses.
• Determine legal responsibility and other defenses such as governmental immunity for third-party claims.
• Assign and supervise independent adjusters and appraisers for on-site investigations when necessary.
• Estimate reserves through the determination of provisions for probable financial impact of loss reserves.
• Maintain claim files and documents in accordance with company policy and procedure.
• Approve or deny claims within authority but must seek approval or denial of larger claims outside authorized limit of $25,000 for total incurred loss.

Job Requirements

Position Knowledge, Skills, and Requirements:

• Bachelor’s degree in Business or a related field or the equivalent education and/or experience
• Current State Adjuster’s License

• Minimum of two years of relevant and progressive professional experience in insurance claims

• Possess and have ability to apply knowledge of principles, practices, and procedures
• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
• Advanced organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
• Knowledgeable of industry changes, legal updates and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
• Intermediate proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)


Tokio Marine HCC group of companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.  The Tokio Marine HCC group of companies is an equal-opportunity employer. Please visit for more information about our companies.


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