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Claims Examiner in Indianapolis, IN at Tokio Marine HCC

Date Posted: 11/5/2018

Job Snapshot

Job Description

Tokio Marine HCC – MIS Group, a member of the Tokio Marine Group of Companies, has an immediate opening for a Claims Examiner in the Indianapolis, IN office.

Key Responsibilities:

  • Determine insurance coverage by examining claim information, policies, and other records and interview claimants and other providers.
  • Maintain accurate system by collecting, analyzing, and summarizing information.
  • Resolve questionable claims by investigation: comparing claims information with evidence.
  • Settle claims by determining insurance carrier’s liability, reaching agreement with claimant according to policy provisions.
  • Coordinate benefits with other insurance carriers when possible to minimize loss ratios for the client and the company.
  • Contribute to phone support by prompt and accurate answering.
  • Record/update claims volume and activity in a bordereau for reporting as required by the client, director, or Accounting department.
  • Maintain insurance product and the Company reputation by complying with claims guidelines and unfair claims settlement limitations.
  • Maintain professional and technical knowledge by attending educational workshops and establishing professional networks.
  • Perform special projects as required.
  • Contribute to the team effort by accomplishing related tasks as needed.

Job Requirements

Position Knowledge, Skills, and Requirements:


  • High school diploma or equivalent


  • Minimum of two years of relevant and progressive medical, claims or insurance experience in area of specialization


  • Possess and have ability to apply basic knowledge of principles, practices, and procedures
  • Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
  • Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
  • Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)
  • Superlative customer service skills
  • Basic calculator knowledge.

Note: This document is intended to describe the general nature and level of work being performed, and is not to be construed as an exhaustive list of all responsibilities, duties, and skills required for the job.

If your experience matches these requirements, please apply WITH A COVER LETTER INCLUDING SALARY RANGE REQUIREMENTS.

The Tokio Marine HCC Group of Companies offer a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies are equal-opportunity employers.

Please visit for more information about our companies.


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