This site uses cookies. To find out more, see our Cookies Policy

Senior Business Systems Analyst - Houston in Houston, TX at Tokio Marine HCC

Date Posted: 10/11/2018

Job Snapshot

Job Description

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Spain and Ireland, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance. Tokio Marine HCC products and capabilities set the standard for the industry, and many of the Company’s over 2,700 employees are industry-leading experts.

We have an exciting opportunity for a Senior Business Systems Analyst in our Corporate Headquarters located in Houston, TX

Position Summary:

Under limited supervision, analyzes and documents current systems functions and recommends changes to existing applications or interfaces. Works with technical team to implement and test changes. Supports users on existing information systems.

Key Responsibilities:

Relying on experience and judgment, the Senior Business Systems Analyst is responsible for accomplishing the following assignments. These assignments are broad in nature and work can be difficult.

  • Manage key customer relationships at all levels (includes Chief Information Officer and Vice Presidents).
  • Possess deep familiarity with insurance industry, TMHCC operations, and technology practices/systems to optimally serve customer projects.
  • Drive efficient project collaboration by brokering communication between technical teams and customers.
  • Run project workshops for requirements elaboration.
  • Serve as subject-matter expert (SME) for all appointed applications and systems.
  • Steward Business Analysis (BA) Center of Excellence with associated best practices and project artifacts.
  • Operate independently with minimal managerial direction.
  • Regularly travel across the country to support projects and cultivate customer relationships as the “face” of TMHCC’s Digital Program.
  • Participate in application steering committees.
  • Own responsibility for on-time, on-budget project delivery.
  • Prepare needs assessments and perform preliminary cost benefit analysis in order to align business needs and initiatives.
  • Consult with business users to identify current business operating procedures and to clarify program objectives.
  • Document business user processes and requirements for coding systems or programs including the data sources to be utilized.
  • Create complex reports to support business users and management requests.
  • Assist Programmers and Programmer Analysts in system acceptance testing and troubleshooting.
  • Act as user liaison to resolve system issues and write reports according to user or management requests.


Job Requirements


  • Minimum of five years of relevant and progressive professional experience


  • Possess and have ability to apply broad knowledge of principles, practices, and procedures
  • Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy
  • Exceptional organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously
  • Knowledgeable of industry changes, legal updates, and technical developments related to applicable area of the Company’s business to proactively respond to changing business environment
  • Intermediate proficiency and experience using Microsoft Office package (Excel, Access, PowerPoint, Word)

 Tokio Marine HCC group of companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.  The Tokio Marine HCC group of companies is an equal-opportunity employer. Please visit for more information about our companies.


  1. Business Analyst Jobs
  2. Systems Analyst Jobs